Who can file a complaint against a health professional in Queensland?

In Queensland, any individual, including patients, family members, or members of the public, has the right to file a complaint against a health professional. This broad accessibility is designed to foster accountability within the health care system and ensure that all voices can be heard in matters of health care quality and safety. It empowers consumers and the general public to report concerns, not just those who are directly involved in the health care profession, thereby promoting transparency and continuous improvement in health care practices.

This inclusive approach differentiates Queensland's complaint mechanisms from other systems that may restrict complaints to specific groups. For example, limiting complaints to only other health professionals could hinder valuable feedback from patients who may have experienced adverse effects or received subpar care.