What is the purpose of the Health Ombudsman Act 2013?

The Health Ombudsman Act 2013 is specifically designed to oversee and manage complaints regarding health services. This includes ensuring that any issues or grievances related to the quality of care provided by health practitioners are addressed systematically and fairly. The role of the Health Ombudsman encompasses investigating complaints made by patients and the public, promoting the rights of consumers, and ensuring that health practitioners comply with relevant standards and regulations.

While managing funding, enforcing criminal penalties for malpractice, or coordinating healthcare delivery systems are important aspects of health policy and service, they fall outside the specific scope of the Health Ombudsman Act. This Act focuses primarily on consumer protection and the accountability of health providers, making oversight of complaints its central responsibility.