What is one of the duties of the Health Ombudsman regarding health service providers?

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The duty of the Health Ombudsman to conduct investigations into complaints is fundamental to their role in overseeing health service providers. This responsibility encompasses receiving and addressing complaints made by the public regarding the conduct or performance of health practitioners and services. By investigating these complaints, the Health Ombudsman ensures accountability within the healthcare system, thereby protecting the health and safety of the community.

The investigation process also involves assessing the merit of complaints, which can lead to necessary actions such as making recommendations or taking enforcement actions against health service providers when warranted. This oversight helps maintain standards of care and professionalism in the healthcare sector, fostering trust in the services provided to patients.

In contrast, providing funding for all health services, ensuring services are free, or managing every health professional's career falls outside the scope of the Health Ombudsman’s responsibilities. Their focus is strictly on regulation and oversight rather than financial management or career administration.

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